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Testimonials
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"NFO offers an outstanding service that is matched no where else in my opinion." - Minion Order

"My ping ranges from 23-29 and I keep perfect fps as well as 0 choke/loss. Registry is AWSOME, the forums are AWSOME, the tools available are AWSOME!!" - Flying-Squirrel

"... after having (our) nfo server up for 30mins people started to flock to us. They were like (our) pings are so good and it's so smooth. I can't thank everyone at nfo enough. You all are hands down the best server / people out there." - Tomconno

"Most GSP tend to have their servers going to the crapper within months but not NFo, they been on top of everything day by day, and their support is still ranked #1 in my book." - IcEWoLF

"If you're thinking about switching to NFO, do it. I don't know of any other server company in which you can get live support 24/7 and have someone ... nicely explain to you how servers work for almost THREE hours! This company continues to have excellent customer service." - kmal2t

"Best service and support you can ever imagine, price could be triple and after dealing with NFO, i would pay it without blinking!! " - Mystery

"Nuclearfallout is hands down the best public server GSP out there..." - ix007

Read hundreds of other real, self-submitted testimonials from our customers!

 
 
Contact us

+ Have any questions or comments on our service?

We make it very easy to contact us and get immediate help -- it's one of the ways that we differentiate our company from others. No need to fill out a complicated form, make a phone call, or work your way up through different agents and have to repeat your problem many times! Here are some of the ways.

Our business hours (when staff are here to immediately respond to support requests) are between 6am and 1am Pacific time daily.

Email
We provide customer service through support@nfoservers.com. We respond very quickly to all email, which goes into the same unified support request system that our control panel uses. Please check your account's spam folder to make sure you see our reply.

Forums
Our forums can be a great resource for answers to general questions that other renters may have asked about previously. It's also where you can find our tutorials. (But, if you are planning to ask a server-specific question, we recommend using one of our other methods of contact.)

IRC
The community drives our #nfo-support IRC channel on GameSurge's Network, and it's a good place to ask general questions that don't require us to access your control panel (or to help out other renters yourself!). You can connect through our IRC server at NuclearFallout.WA.US.GameSurge.NET.  For more info, please see our IRC tutorial.

Right here
If you enable the use of 3rd party widgets, you can also send us a quick note right here, using a form.